Privacy Policy

This is our Privacy and Data Security Policy.

Most recent update: 6 July 2023.

Who we are

Our website address is: https://www.rosebudagate.com. We are Willett Creek Agate Co.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

We use cookies in our shop to enhance user experience and make product suggestions.

Embedded content from other websites

Articles and pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Rockhound Rewards

We love to share the Love!!! So we offer a generous rewards program for our customers and active online community. We use Gratisfaction to facilitate this service. We may use cookies, unique referral links, and unique discount codes to track your sharing and other activities on the site.

We may use your email or other contact information to facilitate transactions relating to sending and redeeming points, and facilitating delivery of rewards.

We may ask you to provide demographic information or about your interests in surveys or contests. This is voluntary. You may opt out at any time. We may provide reward points or other rewards for your participation. This is different than collecting information required to facilitate other transactions and events on this site.

Newsletter – Email Subscriptions

We may publish an email newsletter from time to time with special offers, news or events. You may unsubscribe or change your subscription settings at any time.

Payments

On our website, we use Lightspeed Payments to provide secure transactions and meet PCI Standards. We never view or store your credit card data on this website. Lightspeed’s privacy policy and terms of service apply.

In some instances and sales channels we use Square to process payments in accordance with PCI standards. We never view or store your credit card data on this website. Square’s privacy policy and terms of service apply.

For manual transactions and in some other instances we use PayPal to securely process payments.

If you are a supporter of our page on Buy Me a Coffee, We use stripe to process payments in a securely.

Analytics

We use Google Analytics to understand the traffic on our site and better serve our customers. Google collects anonymous data and aggregates it to provide us with a picture of our customers.

Plugins

We use plugins to extend the functionality of our site. we may allow some of these plugins to collect anonymous data on how the site is used. These plugins never collect personal information. They use the anonymous data to improve performance, security, and functionality.

Affiliate Links & Ads

We may use affiliate links and limited ads to provide additional support to our website and content. We will always mark them as such. When you click through and make a purchase or complete another action, we will receive a small commision.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

We may share certain information such as name and email for payment providers, and auxiliary platforms where we interact with customers and fans.

Data Security

We take the privacy and security of your data very seriously. We use a multilayer approach to the security of our site, including threat awareness, redundant monitoring, and following best practices.

However we ask you to take your data security serious as well.

  • Don’t share your password or login information with anybody else.
  • Use a secure password including capital and lowercase letters, numbers, and symbols.
  • Logout when you are done using our site.
  • Do not allow others to use your account.

If you believe your account has been compromised please contact us as soon as possible at shop@rosebudagate.com.

In the unlikely, but possible event that our site, databases, or systems are breached we will take the following steps.

  1. Stop the attack and secure our systems.
  2. Assess the extent and damage of the breach.
  3. Notify our affected customers of the breach and what we’re doing to resolve it.

Contact Willett Creek Agate Co.

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